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Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A popup will open. It offers in-depth info about all the operations that you can perform on the page in question. Each pop-up window shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge selection of tutorial video clips describing how to work with our Control Panel. They're made for those of you who want to see how things are being done instead of just reading articles. In this way, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you searching for, examine our extensive FAQ database, which covers questions asked by real users and offers practical solutions. We regulary update our Frequently Asked Questions database with new Q&A's in an attempt to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, you can touch base with our fantastic team of customer service technicians available 24x7x365 and eager to help you with any query. Each support ticket you submit will be replied to in less than 60 minutes (the average support ticket response time is about 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 288905

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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